If you’re repeatedly getting an error message at the same part of the game (ie: when you start the game, start a Mission, buy an Upgrade, make an in-app purchase, etc.), please Contact Us and we’ll be happy to investigate further with you! We may also be able to let you know if you're experiencing a known issue.
- Tell us what you were doing when you got the error message.
- Include as much detail as possible of the issue that is occurring.
- Provide a screenshot if possible
- Include the “error code” number that appears with the message.
Please DO NOT post your error codes on social media as they contain information that can be used to access your Account.